LOW – POLPETTA OFFICIAL

[Required fees other than products]
・Shipping fee: 660 yen (tax included)
Free for purchases of 10,000 or more.
・Cash on delivery fee: (only for those who wish to pay cash on delivery) 330 yen (tax included)
Free for purchases of 10,000 or more.

[Payment period]
・For credit card payments: Payment will be made at the time of purchase.
The billing date differs depending on each card company.
・If the delivery date is more than one month away, the payment will be deducted before the product arrives.
There may be cases where this happens. Cash on delivery is available.

[Delivery time]
・For regular sales, items will be shipped within the 3rd business day.
*Business days: Excluding Saturdays, Sundays, holidays, and major holidays.
・If the item is out of stock or reserved for personal orders, it may take up to 60 days. After placing your order, we will notify you of the delivery schedule via separate email.

[Returns, exchanges, cancellations, etc.]
・If you wish to return the delivered product, please return it within one week after receiving the product.
・We cannot accept returns or cancellations of ordered products.
・If the item is defective or due to shipping error, etc., the return shipping fee will be borne by us.
・If the return is due to the customer's circumstances, the return shipping fee will be borne by the customer.
・We cannot accept returns or cancellations of ordered products.